Military Discount Information

To receive your military discount, please follow these steps:

1. Set up an account. Click "Register" at the top right-hand corner of the store screen to set up an account.

2. Email us from your military email address. Send an email to btninjapingwin@gmail.com from your military email address once you have created an account with us. Please be sure to include your first and last name along with your mailing address in the email.

3. Await confirmation. Once we receive your email, we will put a designator on your account that will give you a 10% discount every time place an order. We will then notify you via email that your account has been updated.

4. Sign in and place your order. The discount will apply automatically every time you go to check out. There is no need to email again to get your discount.

We ship to APO.

Military members located at APO/FPO locations, please read.

 If you are located at an APO/FPO address or live in Hawaii and choose to have your order shipped via USPS, consider choosing Priority Mail over Parcel Post. Priority Mail typically takes 7-10 days to arrive at APO/FPO addresses while Parcel Post can take up to 45 days to arrive at APO/FPO zip codes (especially ones starting with 096). This is because Parcel Post to APO/FPO often goes by ship and because Parcel Post packages can get bumped to make room for Priority Mail packages.  In fact, when it comes to us tracking down APO/FPO packages, the USPS military mail will not even help us unless it has been more than 45 days.  

If you are at an APO/FPO location and choose Parcel Post, we will not refund your money and will not reship your order if it does not arrive before 45 days. If you choose Parcel Post and your order does not arrive within 45 days, we will contact the USPS military mail and track down your package for you, and we will be willing to reship your package.